Support services

Support

Support

"We provide a wide range of support before your arrival, during your stay and just before your departure. You can choose the contents of the service based on your preferences."

We will provide life support for business people, travelers, and trainees from overseas.
Together with our main service of providing rental apartments, we also offer foreign life support, which is realized with high performance in terms of time, labor and cost. In addition, we will provide stress-free thorough life support which we believe can maintain high work performance.

Support service list

Before your arrival

  • Making apartment details both in English and Chinese languages

    Making apartment details both in English and Mandarin Chinese

    We will make apartment detail information both in English and Mandarin Chinese languages, and hand it to our clients directly.

  • Accomodation arrangment

    Accommodation arrangement

    We will arrange the necessary accommodation for you. This will save you time and energy, as there will be no need to contact several real estate agents.

  • Arranging furniture and appliances

    Arranging furniture and appliances

    We will arrange the necessary furniture and appliances for you. This is one of our strong points, which saves the time and energy of our clients.

  • Acquiring a personal stamp

    Acquiring a personal stamp

    We will acquire a personal stamp for you.

  • Lifeline opening

    Utility account opening

    We will provide utility account opening support (water, gas, and electricity).

  • Internet contract

    Internet contract

    We will arrange for internet installation in your apartment.

  • Japanese language class search

    Japanese language class search

    We will search for Japanese language classes based on your needs.

  • Kids school search

    Kids school search

    We will search for kids school based on your needs.

During your stay

  • Airport pick up

    Airport pick up

    Our staff will pick you up from the Chubu international airport and guide you to your apartment.

  • Opening bank account

    Opening a bank account

    We will go to the bank together and assist you with opening a bank account.

  • Resident registration

    Resident registration

    We will go to the Ward office (City hall) together and assist you with resident registration procedures.

  • Mobile phone・fixed line arrangement

    Mobile phone/Land-line arrangement

    We will go to the mobile phone company and support with making a contract. Land-line arrangement is also possible.

  • Surrounding environment information

    Surrounding environment information

    We will provide necessary information on the surrounding environment`s facilities such as grocery stores, convenience stores, hospitals, etc.

  • Public Transport Information

    Public Transport Information

    We will explain about means of transportation to get to your workplace.

  • Monthly commuter pass arrangements

    Monthly commuter pass arrangements

    We will support you with purchasing a monthly commuter pass.

  • Bank automatic withdrawal arrangement

    Bank automatic withdrawal arrangement

    We will support with automatic bank withdrawal procedures at the bank.

  • ATM money transfer support

    ATM money transfer support

    We will explain how to transfer money at ATMs.

  • Kids school admission support

    Kids school admission support

    We will support with procedures related to kids school admission.

Before your departure

  • Closing bank account

    Closing bank accounts

    We will go to the bank together and support you with closing your bank account

  • Termination of phone・internet・TV contracts

    Termination of phone/ Internet/ TV contracts

    We will support you with terminating your phone, Internet and TV contracts.

  • Check out

    Check out

    We will be present during check out when necessary and cancel utility accounts.

  • International bank trasfer

    International bank transfer

    We will support you with saving account transfers, as well as money remittance to an overseas bank account when needed.

  • Shipping personal belongings

    Shipping personal belongings

    We will assist in sending personal belongings overseas if it is necessary before leaving Japan.

  • Kids school graduation

    Kids school graduation

    We will support you with kids school graduation formalities.

Please feel free to contact us regarding service details and expenses

+81-52-563-3719GMT+9 10:00~17:00

-or-

Contact via e-mail